Whirlpool Washer Control Lock Won't Turn Off. Lock washers work by applying a spring force against the nut or bolt head. On my list for my new washer and dryer i want to go back to top loaders . Our engineers have found that all you need to do is unplug the washer, wait for 45 minutes, then plug it . I needed to turn on my dryer and there was a red light on locked. Another cause might be a damaged . On duet models, press and hold the end of cycle signal button for three seconds. If your whirlpool washing machine won't lock, turn on, unlock, or turn off, the lock may be damaged or faulty.